Remove a User

When a person leaves your organisation, you'll want to remove their access to your Toolbox site. 

Look for the gear icon up in the top right. If you don't see this icon, then you don't have permission to change Settings or Manage Users.  You'll have to ask a Site Admin to help. 

Click on the Settings gear icon to access the Site Administration view, and look for "USERS" at the top of the list. 

To open the list of users click on "Users" or on "Change". 
When you're viewing the user, look down the page for the heading "Permissions" and the "Active" checkbox.
Uncheck the box to make this user inactive.  They will no longer be able to access the site.
If the user tries to login, they'll see a message that the account is inactive, and will not be able to access anything. 

Why not just delete the user?

System activity is tracked and linked to a user account. e.g.,
Toolbox prevents you from deleting a user who is linked to activity, e.g. added a document, issue, etc.
(Users who have not changed anything in the system can be deleted.)